BFSI |
348375
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BFSI

BFSI

Radical Minds offers a comprehensive range of BFSI Services over the whole range of banking and money related administrations to help get control over the expense of preparing exchanges attributable to expanded administrative necessities, to all the more likely handle volume spikes, and to utilize innovation and examination to take into account changed customer inclinations.

Services

 Insurance
Mutual Funds
Customer Service
Collections
Analytics
Helping clients realise the business value through an integrated services approach resulting in optimised processes for Customer Lifetime Value, agile & robust systems & processes and real-time analytics. We do this via below service offerings(s):
  • Voice( Inbound/Outbound)
  • Non Voice (Chat/ Email)
  • Banking and Financial Services Offerings
  • Insurance Offerings (Life / Non Life)
  • Recovery collections
  • Early stage collections
  • KYC Process

 

With our comprehensive BPO service offerings, banks and insurance companies can benefit from:

 

  • Improved efficiency and enhanced customer experience
  • Improved satisfaction and encouraged renewals and referrals and reducing churn

Other Services

  • Customer Service
  • Digital (Online closers)
  • Compliance
  • Renewals
  • Happy calling
  • Welcome call
  • Ops punching
  • Cancellation
  • Complaints