AM/ Manager – Employee Relations

Process/LOB: Human Resource

Job : Asst Manager/Manager Employee Relations              

Location: Gurgaon

Reporting to: Head HR

  • Team management – handling a team of ER Executive representing their respective process
  • Policy awareness- Running policy awareness programs on the floor 
  • Employee Engagement – conducting engagement activities at the team as well as organization level
  • Attrition & Absenteeism – Working closely with the operation team to minimize Attrition & Shrinkage (RAG Analysis)
  • Design and implement company policies that promote a healthy work environment
  • Develop compensation and benefits plans 
  • Develop and Implement HR Strategies and Initiatives Aligned with The Overall Business Strategy. 
  • Bridge Management and Employee Relations by Addressing Demand, Grievances and Other Issues.
  • Employee Development – provide learning opportunities to team & succession planning

  • Assisting in preparing business reviews as required
  • Organize learning and development programs
  • Design and Implement Company Policies That Promote a Healthy Work Environment
  • Assisting with any ad-hoc requirements, as per business
  • Streamline HR Activities Starting from Induction to Exit of an Employee.
  • Ensure Timely Action in Regards to Recognition and Disciplinary Process to Align the Workforce and Ensure Clear Standards of Behavior and Performance.
  • Should Be Flexible Working in Rotational Shift & WO
  • MBA in HR from a recognized University 
  • Well versed in working with MS Office and Internet Explorer
  • Good Analytical Skills 
  • Conflict Management
  • Time Management
  • Excellent verbal & written English Communication skills
  • Should have relevant experience of ER Professional in Domestic BPO (3-5 Yrs.)
Job Category: Employee Relation
Job Type: Full Time
Job Location: Gurgaon
Job Experience: 2-5 Years

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