Outbound Customer Service Process

Outbound business process outsourcing services are designed to make a large volume of outbound calls to the potential and existing customers. These calls are mainly comprised of sales, product/service subscription, account upgradation, and debt collection.

Our customer-oriented outbound services assists in enhancing process efficiency; fosters selling opportunities and strengthens customer relationships.

At Radical Minds, we provide outbound services as such in the following:
  • Account Acquisition
  • Lead Generation
  • End to End Sales
  • Cheque / ECS Bounced Calling
  • Payment Reminders
  • Survey Calling
  • Reference Request
  • Welcome Calling
  • Lapse Reminders