An Auto Predictive Dialer is a type of automated dialing system that predicts the next call outcome and optimizes the calling process accordingly. This dialer uses algorithms to analyze call data, including call response time, talk time, and call disconnect rates, to determine the best time to dial a number and connect with a live person.
By using predictive dialing, our Auto Predictive Dialer solutions can significantly increase the efficiency and productivity of outbound call centers. The dialer can make multiple calls at the same time and eliminate the need for manual dialing, freeing up agents to focus on other tasks.
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