Computer Telephony Integration (CTI) solutions for websites are software systems that allow for the seamless integration of telephony functions within a website. CTI Solutions provide a unified and efficient experience for customers by enabling them to initiate voice calls or interact with Interactive Voice Response (IVR) systemsdirectly from their web browsers.
Our CTI Solution services can significantly enhance the customer experience and improve the efficiency of call center operations. By providing access to customer information and call controls directly from a computer, CTI Integration services can help customers and agents work more effectively and provide faster, more personalized service to customers.