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Scalable agile business Solution

Cut the distance to meet customer demand

Radical Minds cloud/in prem ready Contact Center ready solution will always be loved by the customer as we value our customer growth journey and we ensure that no stone is left untouched to meet customer demand. We believe in making things easy and so the process be. Making the process simpler is our forte and our deep technology expertise helps us achieve this always. Continuous Innovation help customer achieve their vision easily.

Call Center Solutions for Small Business

Make every experience an unforgettable experience

Managing and elevating the customer experience has never been so easy before but Radical Minds AI-enabled technology helps achieve this..

Cloud

Cloud

Radical Minds offering focused on CX and Cloud architecture makes this possible and the way tech components combine to build a cloud. Infra resources get pooled through virtualization and shared across the network. We have an Open API-ready solution, which make integration easy, fast, secure, and transparent with any Application..

Agility

Agility

Radical Minds believe in being agile means developing fast and making things available beyond imagination. Technology helps drive business growth. Cloud Agility allows us to treat issues like security, monitoring, and analysis.

Scalability

Scalability

Radical Minds Scalability means in every piece of infrastructure can be expanded to handle increased/decreased load and make the infra in line with the requirement of market demand.

Transform your Industry with a single, unified platform

Provide secure, personalised customer experiences and engage employees with an all-in-one solution

IVR

Interactive Voice Response is a technology that allows you to communicate with computer programs through the telephone..

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Computer Telephony Integration

Telephone systems and software that allow call integration with computer software applications.

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Inbound Calling

Inbound Calling is a highly scalable business phone system that allows your company to be scalable too.

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Outbound Calling

Outbound Calling enables anyone to make high-quality outbound calls with artificial intelligence through phone, web, or API..

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Click to Call

Click to Call is a service that lets you place calls using your computer or your mobile phone.

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Cloud Telephony

Cloud Telephony is a hosted cloud based telephony platform for businesses to deliver world-class customer experience..

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CRM Integration

Achieve faster and better sales results using cross-sales, up-sell, or even cross-sell with our highly advanced CRM integration..

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Auto Predictive Dialer

Auto predictive dialer future provides an easy and affordable way to grow your business

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Smart Routing

Smart Routing is a smart and robust routing algorithm that balances the need for fast response against the correct answers.

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Toll Free Number Service

A toll-free number is a virtual number that customers can dial to reach a business anywhere across the nation.

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Chatbot

Chat Bot Service is a personal chat bot that can be customized to grow with your business needs..

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Customer Journey Experience

CX is transforming the way companies create amazing experiences for customers throughout their entire journey.

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Knowledge Management Platform

KM platform is a web application that is used to manage knowledge and information in an easy and intuitive way..

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Technology that enables communication

Transform your contact centers into world-class customer experience centers and form longer-lastingrelationships. Start your free trial, or speak with one of our team members today.