Enhanced CX always wins customer accolades
Radical Minds strive for exceeding customer expectation by providing world-class Contact Center Service with their niche product, which always intends to have an excellent customer experience.
Radical Minds strive for exceeding customer expectation by providing world-class Contact Center Service with their niche product, which always intends to have an excellent customer experience.
Every person always looks for correct information on the go and as a contact center, the responsibility lies with Agent, how well the customer has been informed about his/her information. Radical Minds' unified platform solves this industry problem with rich experience in the same industry.
Often Customer demands don't get filled due to the wrong offering. Radical Minds train their Agents across domain and meet domain-specific agents who get onboarded for that process to have customer gets the right product as per need.
The industry is big, so the information is. Radical Minds offers seamless information integration across the platform to get this deliver to the customer with zero error and in turn delight the customer and win more customers.
Radical Minds strongly believes that customer delight could happen with personalized experience only and this is what we are known for. Fast, Secure, Agile, and Nimble make us different. We offer a personalized experience in the field of Capital markets with dedicated Agents having expertise in the same domain.
Capital Market CRM Integration is a comprehensive, end-to-end solution for managing the entire exchange process, from the initial market listing through ongoing management of the largest and most sophisticated corporate securities. The platform handles everything from trade reporting and settlement to compliance, risk management, investor relations, regulatory reporting, and more.
Capital markets are characterized by high volatility and fast-changing conditions. In such a dynamic environment, firms must be able to meet their customers' needs quickly and efficiently, while at the same time ensuring that their products are of the highest quality. Firms must also be able to manage costs effectively, focusing on delivery excellence as a key part of their business strategy.
Provide secure, personalised customer experiences and engage employees with an all-in-one solution
Interactive Voice Response is a technology that allows you to communicate with computer programs through the telephone.
Learn MoreTelephone systems and software that allow call integration with computer software applications
Learn MoreInbound Calling is a highly scalable business phone system that allows your company to be scalable too.
Learn MoreCloud Telephony is a hosted cloud based telephony platform for businesses to deliver world-class customer experience.
Learn MoreAchieve faster and better sales results using cross-sales, up-sell or even cross-sell with our highly advanced CRM integration.
Learn MoreA toll-free number is a virtual number that customers can dial to reach a business anywhere across the nation.
Learn MoreChat Bot Service is a personal chat bot that can be customized to grow with your business needs.
Learn MoreCX is transforming the way companies create amazing experiences for customers throughout their entire journey
Learn MoreKM platform is a web application that is used to manage knowledge and information in an easy and intuitive way..
Learn More