Financial Services

Next generation banking

Connecting with the financial industry with enhanced CX

No customer issues are left unturned with our AI-driven Contact Center Solution.

Radical Minds makes a possible approach to make every customer happy and reason, we have been loved by so many banks, which ensures seamless experience across channels in a simplified way possible.

Contact Center Software for Banking and financial

Response Time Reduction

Redefine Banking Ecxperience

Redefine Banking Experience

Real-time, fast, and secure financial needs get addressed to make the customer delighted through multiple channels.

FollowPath

Follow Right Path

Guiding the customer right and the perfect option to move forward ensures customers re-engage with our services and platform.

All platform under one roof

All platform under one roof

A seamless experience for customer ensures that all the right information is in one place with all platform information getting integrated under one roof and Radical Minds ensure this always.

Digital Banking Redefined

Radical Minds strongly believes that customer delight could happen with personalized experience only and this is what we are known for. Fast, Secure, Agile, and Nimble make us different.

Leaders have faith

Banking Industry Remote Solutions

The banking contact center software from Radical Minds enables agents to work from anywhere with ease. While working remotely, streamline banking processes such as loans, customer relationships, payment reminders, and so on. The robust solution provided by Radical Minds enables banks to combat security threats and establish centralised control over banking operations.

Connect with Students

CRM Integrations That Work

Ensure that all of your departments are in real-time sync to provide a seamless customer journey. Radical Minds banking customer service software is easily integrated with a third-party or in-house CRM application, allowing different departments within banks to map customer information within the CRM in real-time. This eliminates the need to switch between tabs by providing information in a unified interface.

Transform your Industry with a single, unified platform

Provide secure, personalised customer experiences and engage employees with an all-in-one solution

IVR

Interactive Voice Response is a technology that allows you to communicate with computer programs through the telephone.

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Computer Telephony Integration

Telephone systems and software that allow call integration with computer software applications

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Inbound Calling

Inbound Calling is a highly scalable business phone system that allows your company to be scalable too.

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Cloud Telephony

Cloud Telephony is a hosted cloud based telephony platform for businesses to deliver world-class customer experience.

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CRM Integration

Achieve faster and better sales results using cross-sales, up-sell or even cross-sell with our highly advanced CRM integration.

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Toll Free Number Service

A toll-free number is a virtual number that customers can dial to reach a business anywhere across the nation.

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Chatbot

Chat Bot Service is a personal chat bot that can be customized to grow with your business needs.

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Customer Journey Experience

CX is transforming the way companies create amazing experiences for customers throughout their entire journey

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Knowledge Management Platform

KM platform is a web application that is used to manage knowledge and information in an easy and intuitive way.

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